Shipping Terms
Shipping Terms
At COSMETICA DEALS, we place great importance on safely and efficiently delivering your orders. Please review our shipping policy below for details on processing times, shipping methods, and related information.
Processing Times
Orders placed before 13:00 (CET) will be processed and shipped the same business day.
Orders placed on weekends or public holidays will be processed the next business day.
Shipping Methods & Delivery Times
We offer the following shipping options:
-
PostNL (Netherlands) → 1 – 2 business days
-
DHL / Bpost / DPD / GLS (EU orders) → 1 – 5 business days
-
FedEx Express (International orders) → 2 – 5 business days
Delivery times may vary depending on the destination and unforeseen circumstances, such as delays with the courier or customs inspections.
Shipping Costs
We offer affordable and transparent shipping rates:
-
Netherlands → €4 (Free shipping from €50)
-
European Union → from €8 (Free shipping from €100)
-
Rest of the World → from €10
✨ Enjoy Free Worldwide Shipping on Orders Over €100!
Order Tracking
Once your order has been shipped, you’ll receive a tracking number via email so you can follow your package in real time.
International Shipping
We ship worldwide! However, please note the following:
-
Import duties, taxes, and customs fees may apply depending on your country. These charges are the customer’s responsibility.
- Delivery times may vary due to customs processing.
For specific questions regarding international shipping, please contact us at support@cosmeticadeals.com.
Lost, Damaged, or Delayed Shipments
-
Lost or Missing Shipments: If your package has not arrived within the expected time, please contact us at support@cosmeticadeals.com with your order number. We will investigate the issue with the courier.
-
Damaged Shipments: If your order arrives damaged, please take photos of the packaging and contents and send them to us immediately via email. We will assist you with a replacement product or another solution.
Special Requests
If you have special shipping requests, such as expedited processing or customized delivery arrangements, please contact us before placing your order at support@cosmeticadeals.com.
We are committed to providing a seamless and enjoyable shopping experience. If you have any questions about shipping, please reach out to us via our contact page or email us at support@cosmeticadeals.com.
Info - Shipping & Delivery
Order before 13:00 CET, and we’ll ship your order the same day. Fast and reliable.
|
Region |
Carrier |
Rate |
Delivery |
|
Netherlands |
PostNL |
Free from €50 |
1 - 2 days |
|
Belgium |
Bpost |
Free from €100 |
1 - 2 days |
|
Germany |
DHL |
Free from €100 |
1 - 2 days |
|
United Kingdom |
Royal Mail |
Free from £100 |
1 - 2 days |
|
France |
La Poste |
Free from €100 |
2 - 5 days |
|
Denmark |
PostNord |
Free from 1000 DKK |
2 - 5 days |
|
Sweden |
PostNord |
Free from 2000 SEK |
2 - 5 days |
|
Norway |
FedEx |
€100 |
2 - 5 days |
|
Austria |
DPD |
Free from €100 |
2 - 5 days |
|
Switzerland |
FedEx |
20 CHF |
2 - 5 days |
|
Spain |
Correos |
Free from €100 |
2 - 5 days |
|
Italy |
Poste Italiane |
Free from €100 |
2 - 5 days |
|
Ireland |
FedEx |
Free from €100 |
2 - 5 days |
|
Portugal |
FedEx |
Free from €100 |
1 - 2 days |
|
Greece |
FedEx |
Free from €100 |
2 - 5 days |
|
Poland |
GLS |
Free from €100 |
2 - 5 days |
|
UAE |
FedEx |
100 AED |
2 - 5 days |
|
USA / Canada |
FedEx |
$100 |
2 - 5 days |
|
Australia / New Zealand |
FedEx |
100 AUD / 100 NZD |
2 - 5 days |
For countries not listed, please contact our Customer Service.
Important Information
- Delivery times are guidelines only and do not account for potential delays due to payment authorization and/or stock availability.
- We cannot deliver to P.O. boxes.
Shipping Exceptions Due to Holidays
We do not ship orders on the following holidays:
-
New Year’s Day (January 1st)
-
King’s Day (April 27th)
-
Christmas Day (December 25th)
-
Boxing Day (December 26th)
